Privacy policy
Effective Date: 24th June, 2020
At Trinity CEH, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services and platform.
1. Information We Collect.
We may collect the following types of information:
- Personal Information: Name, email address, billing details, and any information voluntarily provided during registration or inquiry.
- Device & Usage Data: IP address, browser type, device identifiers, operating system, referring URLs, and interactions with our platform.
- Activity & Diagnostic Data: Logs, diagnostic reports, and other usage analytics collected to improve service reliability and security.
- Encrypted Inputs: When required, certain client-submitted data used for platform activation or verification may be encrypted end-to-end and is not stored.
2. How We Use Your Information
Your data is used to:
- Provide and maintain our services.
- Process payments and manage subscriptions.
- Personalize your user experience.
- Monitor and improve platform performance.
- Enforce our terms, protect user integrity, and detect misuse.
3. Data Protection & Security
We implement advanced security measures, including:
- End-to-End Encryption (AES-256) for sensitive data.
- Strict access control—data is only accessible by authorized personnel.
- Zero-retention for sensitive content, unless required for ongoing services or legal compliance.
- We do not sell, rent, or trade your personal data.
4. Cookies & Tracking
We use minimal cookies solely for functionality and performance analysis. You may disable cookies via your browser settings, although this may affect platform functionality.
5. Third-Party Services
We may use trusted third-party vendors for payment processing, analytics, and cloud infrastructure. These providers are contractually obligated to protect your information and never use it beyond our specified purpose.
6. Data Retention
We retain personal data only as long as necessary for service delivery, legal obligations, or troubleshooting. Encrypted session data is deleted automatically after use where applicable.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access or correct your data.
- Request deletion of your information.
- Object to certain data uses or request data portability.
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8. Children’s Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page, and if material, you’ll be notified via email or in-platform notification.